Mortgages, Remortgages and Home Loans

iLinc Communications Selected by Lenders Insight as Strategic Partner for Web Conferencing

Raleigh, NC-based Mortgage Software Company Chooses iLinc to Create Customized Web Conferencing Sales Tools for Mortgage Professionals

PHOENIX--(BUSINESS WIRE)--July 13, 2004-- iLinc Communications, Inc. (AMEX: ILC), developers of one of the most feature-rich and secure integrated Web and audio conferencing solutions available, announced today that it was selected by Lenders InSight to develop a customized version of the iLinc Web conferencing software.
Lenders InSight was founded by experts in the lending industry to procure and market software solutions to mortgage brokers and bankers. Developed specifically for the mortgage industry, Lenders InSight uses the iLinc software to streamline the mortgage process, allowing its users to supplement or replace live "in-person" meetings with live Web meetings. Customers shopping for a mortgage to purchase or to refinance their home by phone or online can, in real time, view various loan options, observe loan officer's recommendations, complete the application process, view shared documents, and review their credit report and automated underwriting loan approval. Using the customized Web conferencing software developed by iLinc, Lenders InSight is targeting the estimated 360,000 people employed by mortgage brokerage companies that generated sales activity totaling $2.5 trillion in 2002.+

After an extensive search, Lenders InSight selected iLinc for the quality of the software, robust product features, industry-leading data security, and outstanding program development and support services. The custom iLinc Web conferencing software is marketed exclusively to lending and real estate professionals through strategic partnerships and the Lenders InSight Web site. The Lenders InSight "point-of-sale" interface provides the user with easy access to many resources and allows loan professionals to collaborate on such activities as loan applications in real-time, using desktop sharing and live video conferencing in a virtual "face-to-face" environment.

"Lenders InSight was created by mortgage professionals, for mortgage professionals, to enhance the quality of the customer's borrowing experience while dramatically reducing the amount of time and money a loan officer spends on an individual loan application," said Scott Korbin, president and chief executive officer of Lenders InSight. "By closing more loans in less time, our customers improve their business and live the lives they were meant to live. iLinc's Web conferencing and collaboration software offered us the ability to exceed our customers' expectations, giving us the tools necessary to completely customize the software and create an easy-to-use product that meets the highest standards of security required by our industry."

"iLinc provides a secure Web conferencing solution that creates tremendous value for mortgage brokers and customers that use Lenders InSight's services," said Dr. James Powers, president and chief executive officer of iLinc Communications. "We are continuing to see more and more opportunities to increase the iLinc software distribution and extend our reach. Partners such as Lenders InSight continue to reward us with new business because we provide an award-winning product and flexible partner relationships."

In addition to marketing to the top producing loan officers nationwide, Lenders InSight will market its product and services to financial institutions with customers such as mortgage brokers who require simple, easy-to-use collaborative selling tools. Lenders InSight joins other financial services companies that have chosen iLinc, including JPMorgan Chase, Aetna, Guardian Life Insurance Company, Travelers Insurance, and CitiGroup. iLinc focuses on industries that demand secure, consistent, scalable, and manageable enterprise Web conferencing and collaboration, such as the high-tech, financial services, and professional services communities.

About Lenders InSight

Lenders InSight, based in Raleigh, NC, is a privately held company that utilizes a Web portal with resources developed by mortgage professionals for mortgage professionals. Lenders InSight creates, develops and builds collaborative tools that bring superior value to the lending community and customers while enhancing the lifestyle of mortgage professionals. For more information on the company, please visit its Web site at http://www.LendersInSight.com.

About iLinc Communications, Inc.

iLinc Communications, Inc. (AMEX: ILC) is a leading developer and provider of hosted and premise-based Web and audio conferencing software for two-way, highly secure, and cost-effective collaborative online meetings, presentations, and training sessions. iLinc's family of software products, including MeetingLinc, LearnLinc, ConferenceLinc, and SupportLinc, is used by financial services, technology, and professional services firms worldwide in sales, HR and training, marketing, and information technology applications. More information about the Phoenix-based company may be found on the Web at http://www.ilinc.com.

This press release contains information that constitutes forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Any such forward-looking statements involve risk and uncertainties that could cause actual results to differ materially from any future results described within the forward-looking statements. Factors that could contribute to such differences include the rate of acceptance of the Company's products and services by customers, changes in the e-Learning and Web conferencing and collaboration market in general, use of the Internet, the acceptance of new products, the Company's need for working capital, the result of pending litigation, the competition the Company faces from larger and more well-capitalized competitors, and other matters more fully disclosed in the Company's annual report on Form 10-K, quarterly reports on Form 10-Q, and other reports filed with the Securities and Exchange Commission. The forward-looking information provided herein represents the Company's estimates and expectations as of the date of the press release, and subsequent events and developments may cause the Company's estimates and expectations to change. The Company specifically disclaims any obligation to update the forward-looking information in the future. Therefore, this forward-looking information should not be relied upon as representing the Company's estimates and expectations of its future financial performance as of any date subsequent to the date of this press release.

iLinc, iLinc Communications, MeetingLinc, LearnLinc, ConferenceLinc, SupportLinc and its logo are trademarks or registered trademarks of iLinc Communications, Inc. Lenders InSight and its logo are trademarks or registered trademarks of Enkor, LLC. All other Company names and products may be trademarks of their respective companies.

+ National Association of Mortgage Brokers 2002 statistics.

Contacts


iLinc Communications, Inc., Phoenix
Mark R. Yeager, 602-952-1200
pr@ilinc.com

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